How do I find the right size?
All my sizing advice is in the Size Guide. Buying lingerie online can be tricky, so please don’t hesitate to email me — I’m happy to help you find the perfect fit before you order.
Do you offer custom sizing?
Yes. If you don’t see your size on my standard chart, custom sizing is available at no extra cost. Email me at lea@vanadiscouture.com before placing your order.
What’s the difference between made-to-order and bespoke?
Made-to-order pieces are made to your selected size from my standard chart. Bespoke pieces are drafted entirely from your own measurements. You’ll find full details on my Bespoke Process page.
How can I pay?
By credit/debit card, PayPal, or Klarna/Stripe.
Is it possible to have a short-notice garment?
Depending on my schedule, short-notice orders are sometimes possible. To guarantee your piece is ready in time, I recommend getting in touch 4–5 months in advance, especially for bespoke commissions.
What happens after I place my order?
Once payment is confirmed, I’ll email you to confirm your order details and expected timeframe. For the full terms, see my General Terms & Conditions.
Do you ship worldwide?
Yes, every piece is shipped internationally using a tracked, insured service.
How long do made-to-order pieces take?
All my pieces are made-to-order in Finland, by one pair of hands, mine. Please allow 3–5 weeks of production time before your garment is dispatched.
Will I have to pay customs fees?
If you’re ordering from outside the EU, your local customs authority may charge duties or taxes on arrival. These are your responsibility and aren’t included in the order price. Full details are in my General Terms & Conditions.
How do I take care of my corset?
Do not wash your corset. A specialist dry cleaner will keep it in its best condition. Store flat, away from direct sunlight and humidity, and always loosen the laces fully before taking it off, to protect the fabric and boning over time.
How do I take care of my lingerie?
Every Vanadis Couture piece is handmade with luxurious fabrics, so it deserves a little extra care:
Can I return my order?
It depends on the type of piece:
Please email me before sending anything back. Full details are in my General Terms & Conditions.
